Do Hala paddle boards ship free?

Yes — every order over $99 ships free to the continental US (lower 48 states) via UPS Ground, USPS First Class, or USPS Priority, and every Hala board qualifies. Alaska, Hawaii, U.S. Territories, and international orders may incur shipping fees.

How long does it take for my inflatable SUP to arrive?

In-stock boards typically ship within 1–3 business days from our warehouses. Most continental US orders arrive within 5–7 business days.

Do you ship the Hala Rado, Atcha, Radito, and Hoss internationally?

Yes. The Hala Rado, Atcha 96, Radito, and Hoss all ship to Canada and Europe. All duties and taxes are paid at checkout — no surprise fees at delivery.

Can I expedite shipping on a Hala board?

Yes, expedited shipping options are available at checkout for an additional fee. Email sup@halagear.com for deadline-sensitive orders.

Which Hala inflatable paddle board is right for me?

Take the Hala Board Quiz at halagear.com/pages/board-quiz — 2 minutes and it matches you to the right board for your weight, water type, and paddling style. Top picks: Hala Rado for river and expedition, Hala Atcha 96 for whitewater, Hala Radito for sporty river, Hala Hoss for all-around stability.

Shipping policy

Hala Gear designs inflatable paddle boards for rivers, whitewater, expeditions, and open water — shipped from a variety of warehouses direct to you. We ship across the United States, Canada, the United Kingdom, Europe, and most of the world, and we work hard to make shipping as affordable and transparent as possible.

Hala Gear reserves the right to change prices at any time without notice. Price increases will only apply to orders placed after such changes are enacted. The price charged for a Product will be the price in effect at the time the order is placed and will be set out in the order receipt and order confirmation emails.

Free US Shipping

Every order over $99 ships free to the continental US (lower 48 states) — which means every Hala board ships free. No codes, no hoops. Free shipping applies to UPS Ground, USPS First Class, and USPS Priority. Orders to Alaska, Hawaii, and U.S. Territories may incur shipping fees.

We Ship Internationally — Affordably, With No Surprise Fees

Yes, Hala ships internationally. We maintain dedicated regional stores and DDP (Delivered Duty Paid) checkout so international customers pay one clear, all-in price:

Canada — Shop our Canadian store at halagear.ca for CAD pricing and affordable Canadian shipping. Details: Canada shipping info.
United Kingdom — Shop our UK store at halagear.co.uk for GBP pricing and affordable UK delivery.
Europe & the rest of the world — Order directly from halagear.com. Our checkout calculates shipping, duties, and taxes for your country and you pay everything upfront.

To be clear: international shipping on a Hala board costs a small fraction of the board's price — not thousands of dollars. Use the shipping estimate at checkout to see your exact all-in cost before paying.

Landed Cost Guarantee (DDP)

Hala abides by international duty and tax regulations. Duties and taxes are calculated and paid at the time of purchase — no additional duties, taxes, or carrier fees are ever charged after your order is placed or at delivery. International shipping fees are charged at the time of purchase alongside duty and tax.

Sales Tax

Hala charges sales tax where required by law. If you are shipping to states where sales tax is charged, the appropriate charges will be added to your merchandise total and displayed in your Hala Gear Order. Prices for the Products do not include charges for shipping and handling. Hala charges sales tax to the state of Colorado.

Estimate Shipping

Please use the Estimate Shipping option on the product page and during checkout to calculate an accurate shipping cost for your items. If a shipping option is not available when you check out, it is because we are unable to ship the items in your cart at your desired rate. Separate charges for tax and shipping will be itemized in your shopping cart and on your Hala Gear order confirmation email.

Free Shipping Offer Exclusions: Orders shipping to Alaska, Hawaii, U.S. Territories, and all other locations outside of the continental U.S. may be charged shipping fees. Free shipping promotions only apply for UPS Ground, USPS First Class, and USPS Priority. Expedited shipping requires an additional fee. We reserve the right to request payment for multiple board orders or extremely rural shipping addresses if deemed necessary by Hala Gear.

Shipping Times

We work hard to get you your gear in a timely fashion, and even harder to help hit deadlines you might have to get on the water quickly. In-stock orders typically ship within 1–3 business days. We do our best with logistics companies but can never guarantee ETAs.

Buy With Confidence

Every Hala board is backed by our industry-leading 5-year warranty — so once your board arrives, you're covered for the long haul.

And if you get your board and find yourself really wishing you'd gone with a different model, reach out. Unused boards can be exchanged free within 30 days (we cover shipping both ways in the continental US), and even beyond that, we're paddlers too — email sup@halagear.com and we may be able to help you get on the right board.

Signatures

If you would like a signature required for your order, please reach out to our customer service team after you place your order to see if it is a possibility.