Continental U.S.: Please allow 4-5 business days
Boards: $29.95 each
Paddles: $19.95 each
T-Shirts: $8.00 each
International / Alaska & Hawaii:
AK, HI, International. Please contact us for a shipping quote by emailing firstname.lastname@example.org or calling 970-439-0047.
Our US shipping policies do not apply outside the lower 48 States
We stand behind our products and should any issues arise, we will make it right, guaranteed.
All of our inflatable boards are warranted to the original owner against defects in workmanship for a period of 3 years from the date of purchase. Warranty service can only be performed once the gear has been returned to the country or region where the gear was purchased or returned to the country or region from which the order was shipped (in the case of international orders shipping from either the US or the EU). International shipping may be required if you need service from outside the US or EU.
Our paddles are warranted against defects in workmanship to the original owner for 1 year.
If the gear is determined to be defective, the gear will be repaired, replaced, or refunded, at our option.
This warranty is limited – Damaged product through wear and tear, misuse, or neglect may be repaired at a nominal charge.
Customer is responsible for shipping board to repair facility
We will respond within 1-2 business days of receiving your warranty form
Please allow 10 business days for repair.
Total turnaround including shipping is typically 15 business days but may be longer.
To keep your board in good condition (and to keep the warranty in place) please read through the owner’s manual below for more information.
Warranty and Repair Policy Form – Click Here
How To Reach Hala Gear:
- Mailing Address: Hala Gear / PO Box 775694 / Steamboat Springs, CO 80477
- Customer Service: 970-439-0047. Monday through Friday hours are 9am-5pm MST. Please contact GearSpace on the weekend.
- Email: SUP@halagear.com
- Hala Gear HQ: 910 Yampa St, Suite 108, #775694, Steamboat Springs, CO 80487
- Hala at us on Facebook
- @HalaGearSUP on Instagram
- Hala at us on Twitter
- Find a Hala Gear Retailer or Outfitter!
- Want to rent a board? Visit HALA GEARSPACE for all your Hala SUP and tubing needs. Located in downtown Steamboat Springs. Call 970-316-2399 to reserve today.